Help

What are the requirements for software and hardware?
Please ensure that the pop-up-blocker and possible virus protection software or similar programs are disabled. Java Script must be activated. 

Which is the ideal screen resolution?
The pages are optimized for a 1024x768 pixel resolution.

Which browsers are supported?
Internet Explorer 8.0 or higher, Firefox 24.0 or higher or Safari 5.0.6 or higher. When using other browser types, the correct operation cannot be guaranteed.

In order to see the current status of my career cockpit, I am supposed to empty the cache of my Mozilla Firefox browser. How does it work?
Please empty the cache as follows:

  • Start your Mozilla Firefox browser
  • Press "Shift+Ctrl+Del"
  • Check the "Cache" box
  • The press "Ok"
  • Restart your Mozilla Firefox browser and login to your Career Cockpit, again.

Why aren't some elements displayed completely?
The application is only running properly if all fonts and input elements in your browser and in the operating system are set to normal size. Large font types and active input aids can result in distortions in the layout and the incomplete displaying of some elements.